Frequently Asked Question


What is ONE Musicfest?
ONE Musicfest is the Southeast's largest 2 day, urban progressive music festival. Taking place in Atlanta, GA on Saturday, September 8th and Sunday, September 9th, ONE Musicfest has become a destination festival attracting over 35,000+ diverse music lovers from all over the nation. Now in it's 9th year, ONE Musicfest has become known for it's eclectic mashup of urban artists that have included Outkast, Kendrick Lamar, Gary Clark Jr, Lauryn Hill, SZA, Migos, Anderson Paak, Erykah Badu, Damian Marley, A$AP Rocky, Santigold, Jill Scott, The Roots, 8 Ball & MJG, Jhene Aiko, BJ the Chicago Kid, Janelle Monae, and many more! Featuring multiple stages of non-stop music, the best Food Trucks from around the globe, creative merchant village, an interactive Visual Artist Pavilion and sponsor activations.

"ONE Musicfest is the not to be missed festival of the year." - Billboard.


Where are the Entry Gates and the Box Office located?
The entry gates and the box office l are located at 467 Central Park Place NE, Atlanta, GA 30312. General Admission, VIP, Platinum, Ride Share and ADA Accessible ticket holders all have to enter through these gates. The Box Office will be open for day of ticket sales if there are still tickets available.

VIP and Platinum Ticket holders will access the expedited entry lines at the entrance gate and receive their VIP/Platinum arm bands at that time.

The Box Office is located at the main entry gates at the same address. THERE IS NO WILL CALL FOR DAY OF TICKET PICKUP. All tickets are sent to you directly from Ticketmaster. Please call Ticketmaster for lost tickets.


What type of Music will I hear?
There will be two Live Music Stages and a DJ stage with rotating, nationally acclaimed DJ crews. You will hear, Hip Hop, EDM, Reggae, Funk, Trap, House, Classics, Alternative Rock and Soul. You’ll hear stuff you’ve never heard before. You’ll hear stuff you used to love. You’ll hear the stuff you can’t stop singing.


Who is performing?
Ummm. We have an artist lineup page, son. Don’t make us repeat all that here.


Is this an Outdoor event?
ONE Musicfest is a completely outdoor event TOTALLY OUTDOORS. Platinum VIP ticket holders will enjoy a double decker viewing area that provides some shade. Still – No walls. Grass. Cement. Sun. Wind. Out of doors. Outside. In the elements. Basking in Mother Nature. Plan accordingly.


What time do the doors open?
The entry gates open at 12 Noon on both days. The festival ends at 11PM on Saturday and 10PM on Sunday. Get there early both days! We’ve got some great acts opening up the stages and lots of contests and giveaways happening at the kickoff. Don’t be fashionably late.


Why are tickets limited?
'Cause space is limited. VIP and Platinum tickets are especially limited to guarantee a world class experience. Get your tickets ASAP. They will SELL OUT.


What is the OMF Bag Policy?
NOTE: All attendees will be subjected to a magnetometer wanding and physical pat down, and bag search.
2018 ONE MUSICFEST BAG POLICY

BAGS PERMITTED:
• Any bag made of Clear Plastic, Clear Vinyl or Clear PVC
• Drawstring bag (limit 1 pocket)
• Clear Bag
• Small Purse / Small Clutch Bags
• Waist Pack or Fanny Pack
• Empty Hydration Pack (limit 2 pockets)

*All permitted bags must be not larger than 14” x 11” x 5”

BAGS PROHIBITED:
• Any bag larger than 14” x 11” x 5”
• Fabric Bags (beach bag, back pack or any multi-pocket bag)
• Framed Backpack


What items are allowed/not allowed?
ALLOWED & PROHIBITED ITEMS

ALLOWED:
• Bags meeting Bag Policy Description
• Sunscreen Lotion (No Aerosol cans)
• Strollers and child care supplies
• Point & Shoot Cameras (No interchangeable lenses)
• Binoculars
• Beach Towel (1 per person)

PROHIBITED:
• Aerosol Containers, including sunscreen and personal beauty products
• Audio or Video Recording Equipment including Go Pros
• Outside Food or Beverages, Coolers or Picnic Baskets
• Bags prohibited by Bag Policy Description
• Fireworks, explosives or combustible materials
• Weapons of Any Kind / Illegal Substances / Fireworks or Combustibles
• Mace or Pepper Spray
• Pets/Animals (except service animals)
• Selfie Sticks, Go Pros Sticks or Tripods OR Professional Camera Equipment
• Glass or metal containers
• Skateboards, Scooters, Bikes or Personal Motor Vehicles
• Drones or Aircrafts
• iPads or Tablets
• Hammocks or Slacklines
• Carts or Wagons of Any Kind
• Chairs, Lawn Chairs or Stools
• Blankets or anything larger than a beach towel
• Tents or Canopies
• Large Chains or Spiked Jewelry
• Laser pointers
• Unauthorized solicitation materials (handbills, flyers, samples)
• No illegal vending is permitted. No unauthorized/unlicensed vendors allowed.

PREPARE YOURSELF FOR A DAY IN THE PARK!
• Hats
• Rain Jacket / Ponchos
• Paper fans and mini personal fans/misters
• Sunglasses
• Earplugs
• Personal Cameras
• Prescription Medication
• Baby strollers, plastic baby bottles and milk/formula. (Breast pumping services and storage are available on site. Visit www.exbreastyourself.com/findushere for more info)
• Beach Towels (nothing larger)
• Empty water bottles and water pouches (water stations will be provided)
Valid Driver’s License
• Cash, Credit, Debit & ATM cards
• Dancing/comfortable shoes
• A good attitude
• Your homies


What happens if it rains?
The festival happens rain or shine. We’re expecting clear, warm weather, so please dress for the heat. There are some shaded areas in the park. Umbrellas are not allowed, but hats are!


Will there be food?
Hell yeah!! ONE Musicfest hosts 10+ of Atlanta’s most popular local food trucks on site dishing out delicious food and dessert. Beverages, including beer, wine, and non-alcoholic drinks will be served at bars throughout the festival grounds and in the VIP areas.


If I can’t come, or it rains, or the artist lineup changes, can I get a refund?
Please contact Ticketmaster for refunds if you are not able to attend or would like to purchase an upgraded ticket. No refunds will be given for artist lineup changes or acts of God. The festival happens rain or shine.


Can I leave during the day and come back?
There is no re-entry during the festival, unless you are a Platinum ticket holder. Come ready to party all day. Pace yourself. We’ve got 11 hours of non-stop music over a massive space for 2 whole days. Get your rest, kiddos. You’re gonna need it.


What if I need medical attention?
For those requiring medical assistance, there will be a clearly marked medical tent available on site. Prescription medication and medical equipment is permitted with matching valid identification. Medication must be cleared at the Customer Service tent at the Box Office before entering the festival.


How can I get cash on site?
There will be ATMs onsite but all of our vendors accept credit & debit cards.


How do I get there?
Marta. Ride Share. Drive. Walk. Bike. Check out the directions to Central Park on the Location/Travel page


Where can I park?
Parking is VERY limited. Expect premium rates of $30 - $40 at lots in the area. Rideshare & Bicycle transportation are encouraged. Rideshare Festival address: 467 Central Park Place NE, Atlanta, GA 30312. Complimentary Bike Valet is available at the Festival Entrance.


How can I pick up my tickets at Will Call?
There is no on-site Will Call. Tickets will be sent directly to you from Ticketmaster. You can print your tickets or have them scanned for your phone upon arrival. If you want to give tickets to someone else, you'll need to email them the tickets or print them out and give them to them in advance.


Is there Accessible Seating?
ONE Musicfest is ADA Accessible. Entry is located at 467 Central Park Place NE, Atlanta, GA 30312 and both stages have ADA accessible viewing platforms.


Can I bring my kids?
All attendees over the age of 5 require a ticket for admission. We discourage you from bringing children. Babies in tow do not require a ticket. Strollers are allowed.


What are the perks of VIP/Platinum Tickets?
VIP Experience

• Only 1500 VIP tickets being released
• 2 days of non-stop music
• Over 30 performing artists and dozens of DJs on 2 stages
• Access to the Food Truck Village, Merch Village, Artist Village and Sponsor Activations
• Premium front stage access at both stages
• Private bathrooms
• Private Cash Bar
• Expedited VIP festival entry

Platinum Experience

• Only 300 Platinum tickets being released
• 2 days of non-stop music
• Over 30 performing artists and dozens of DJs on 2 stages
• Access to the Food Truck Village, Merch Village, Artist Village and Sponsor Activations
• Premium elevated viewing area the main stage and Front Stage access at the 2nd stage.
• Private Bathrooms
• Private Cash Bar
• Expedited VIP festival entry
• Festival Ins and Outs
• Private, shaded Platinum Lounge with bar and seating at both stages
• Free food & cocktails in the Platinum Lounge from 12-5PM
• Free swag bag with OMF Merch
• Complimentary mobile charging station


Where are my seats?
This is a general admission, outdoor festival. Seating is not provided.