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How Can We Help?

Please review our FAQ section before contacting us.


We’ve tried to answer any questions that you may have. We’re pretty sure we covered everything.


We DO NOT accept artist performance submission requests. Please do not send us your artist info/music for consideration.


Direct ALL ticket related inquiries to Front Gate Tickets Customer Service by clicking here. ONE Musicfest cannot help you with your ticket transfer, payment plans, upgrades or wristband issues. All ONE Musicfest tickets are non-refundable.


If you are requesting Media Credentials, please visit our Press page.

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How Can We Help?

ONE Musicfest would love to hear from you. Please review our website info section first to see if you can find an answer to your question online. We’re pretty sure we covered everything. In rare event we missed something, let us know!

General info and questions: Click here.

 

Inquiries regarding purchased tickets and wristbands: Email Front Gate Tickets, here.

 

Interested in becoming an OMF Sponsor? Click here to connect with our team.

 

For 2024 OMF press and media credentials and access inquiries. Click here.

 

Reserving an on-site locker with access to mobile charging during the festival? Click here.

 

Questions about your latest OMF merch order or a recent purchase? Connect with us here.

We DO NOT accept artist submissions and are unable to respond to these inquiries.

 

Due to the high number of inquiries that we receive, please allow 48-72 hours for a response.

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