Questions?

Please see below for our FAQs

SATURDAY, OCT 26TH – SUNDAY, OCT 27TH
ATLANTA, GA

When is the festival?
ONE Musicfest 2024 will be held October 26th and 27th.

Is ONE Musicfest Indoors or Outdoors?
ONE Musicfest is located in the heart of Midtown, Atlanta. The festival is COMPLETELY outdoors. Titanium, Platinum, and VIP ticket holders will have access to tented areas, but again, we’re fully outside basking in Mother Nature, so plan accordingly.

What happens if it rains?
The festival happens rain or shine. We always expect and hope for clear, warm weather. There will be some shaded areas. Umbrellas are NOT allowed, but hats are! You can grab an OMF hat from our merch store, here.

How many days is the festival?
The festival is a 2-day event with several events leading up to the weekend. Get there early both days! We have great acts opening up the stages, so don’t be fashionably late.

ONE Musicfest Day 1
Saturday, October 26th
12:00PM – 11:00PM ET

ONE Musicfest Day 2
Sunday, October 27th
12:00PM – 10:00PM ET

Outside Food & Drink allowed?
No outside food or drink is allowed. ONE Musicfest hosts dozens of the local, popular food vendors on site dishing out delicious food and dessert. There are vegan and vegetarian options as well as the usual OMF festival fare. Beverages, including beer, wine, alcoholic, and non-alcoholic drinks will be served at bars throughout the festival grounds and in the Titanium, Platinum & VIP areas.

Should I bring cash?
All of our vendors accept credit & debit cards.

How do I or get my artists a spot to perform at OMF?
We DO NOT accept artist performance submissions. Please DO NOT email us with artist suggestions/information.

How do I get the latest OMF updates?
If you would like to be one of the first to receive the festival date release, artist line up, and festival news sign up for our emails here.

Does OMF have an app?
Yes! The app gives you immediate access to all things OMF. Not just on the days of the festival but throughout the year! Our App is available in your mobile app store for iOS and Android.

How can I become a vendor?
ONE Musicfest accepts high quality food and merchandise vendors to satisfy the cravings of our 45,000+ attendees. To learn more about our vendor opportunities, visit our VENDORS page and submit a vendor application. We’ll notify you if you are selected.

How does OMF impact my community?
We work with the City of Atlanta to ensure we have a plan in place which maximizes convenience to all of our neighbors. Check back for details on our informational guide for navigating ONE Musicfest as a Midtown community member.

Will there be lockers for me to place my items?
Yes! Click here to purchase a locker.
Each locker includes one 3 in 1 USB charging cable – features type C, lightning cable (apple) and micro USB connectors, so you do not need to bring your own cables. You can safely charge your devices with these ports inside your locker. One day lockers are $25 and two day lockers are $50. Prices will increase on event days.

Will there be a designated area for me to charge my phone?
Our on-site lockers include one 3 in 1 USB charging cable – features type C, lightning cable (apple) and micro USB connectors, so you do not need to bring your own cables. You can safely charge your devices with these ports inside your locker. One day lockers are $25 and two day lockers are $50. Prices will increase on event days.
Click here to purchase a locker.

What type of tickets are available?

There are various ticket types to accommodate every festival goer. 2 Day General Admission, 1-Day General Admission, VIP, Platinum, and Titanium.

 

Are tickets refundable?
All tickets are non-refundable. The festival happens rain or shine. Artists and schedules are subject to change without notice. Artist cancellation is not grounds for a refund. The ticket is a revocable license for the time/date listed on the ticket.

 

ONE Musicfest reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

 

Are there special tickets for kids?
All attendees over the age of 5 require a wristband for admission. We discourage you from bringing children. Babies in tow do not require a ticket. Strollers are allowed.

 

May I purchase tickets at the festival?
In the likely event tickets are still available, yes! But know that we sell out fast and we don’t encourage you waiting that late to purchase your tickets. There will be an on-site box office for last minute purchases. Will call location and hours will be available in the weeks before the festival.

 

I received my ONE Musicfest Wristband. Now What?

  • Your wristband is your ticket for festival entry.  No paper or electronic tickets are valid.
  • ONE Musicfest is a CASHLESS event!  Your wristband is your payment method for Food Vendors, Beverage Concessions & Festival Merchandise.
  • Your chance to win upgrades & sponsor experiences (just by registering your wristband!)

 

IF YOU DON’T READ ANYTHING ELSE, READ THIS:

 

DO NOT put on or tighten your wristband until you’re ready to attend the festival. Wristbands cannot be loosened or removed without damaging. If you need a replacement, there will be a $40 wristband replacement fee at the OMF Box Office located outside the entrance of the festival. Wristband replacement cannot be done in advance.

 

ONE Musicfest is an all CASHLESS event.

 

Link your credit card to buy food, drinks and merch with a tap of your wristband

 

How To Register Your Wristband

 

To register your ONE Musicfest wristband, tap it on your NFC-enabled device.  You will then receive a prompt notification to open the Billfold Wallet App. This is a web-based app so no download is necessary. You will use the Billfold Wallet App to register your profile and link you wristband to your payment card.

 

Alternatively, you can click on the following OMF Wristband Registration link to the Billfold Wallet App and enter the printed UID located on the back of the RFID tag.  You will then follow the same steps as above.

 

All orders placed before October 16 will receive wristband delivery by mail. All orders placed after October 16 will be available at the festival’s Early Will-Call or day-of-show Box Office.

 

Need Help? Reach us at info@onemusicfest.com

 

COMING SOON!

 

Download the official ONE Musicfest 2024 app to view daily stage schedules, alerts, directions, food options, merch and stay updated on festival news. Available for free in the App Store and Google Play.

 

Once I leave the festival, may I re-enter?
There is no re-entry during the festival. Come ready to party all day. Pace yourself. We’ve got 11 hours of non-stop music over a massive space for 2 whole days. There are areas to lay out and rest between music sets. Get your rest! You’re gonna need it!

What is the OMF bag policy?

NOTE: All attendees will be subjected to a magnetometer wanding, physical pat down, and bag search.

 

BAGS PERMITTED

    • Any bag made of Clear Plastic, Clear Vinyl or Clear PVC
    • Drawstring bag (limit 1 pocket)
    • Clear Bag
    • Small Purse / Small Clutch Bags
    • Waist Pack or Fanny Pack
    • Empty Hydration Pack (limit 2 pockets)

 

*ALL permitted bags must be NO LARGER than 14″ x 11″ x 5″

 

BAGS NOT PERMITTED:

    • ANY bag larger than 14″ x 11″ x 5″
    • Fabric Bags (beach bag, back pack or any multi-pocket bag)
    • Framed Backpack

 

What items are permitted at the festival?

  • Bags meeting Bag Policy Description
  • Sunscreen Lotion (No Aerosol cans)
  • Strollers and child care supplies
  • Point & Shoot Cameras (No interchangeable lenses)
  • Binoculars
  • Beach Towel or Yoga Mat (1 per person)
  • Hats
  • Rain Jacket / Ponchos
  • Paper fans and mini personal fans/misters
  • Sunglasses
  • Earplugs
  • Personal Cameras
  • Prescription Medication
  • Baby strollers, plastic baby bottles and milk/formula
  • Empty PLASTIC water bottles (NO METAL WATER BOTTLES) and water pouches
  • Valid Driver’s License
  • Cash, Credit, Debit & ATM cards
  • Dancing/comfortable shoes
  • A good attitude
  • Your homies

 

ONE Musicfest reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

 

What items are NOT permitted

  • Aerosol Containers
  • Metal Water Bottles
  • Audio or Video Recording Equipment including Go Pros
  • Weapons of Any Kind / Illegal Substances / Fireworks or Combustibles
  • Outside Food or Beverages, Coolers or Picnic Baskets
  • Bags prohibited by Bag Policy Description
  • Fireworks, explosives or combustible materials
  • Mace or Pepper Spray
  • Pets/Animals (except service animals)
  • Selfie Sticks, Go Pros Sticks or Tripods OR Professional Camera Equipment
  • Glass or metal containers
  • Skateboards, Scooters, Bikes or Personal Motor Vehicles
  • Drones or Aircrafts
  • iPads or Tablets
  • Hammocks or Slacklines
  • Carts or Wagons of Any Kind
  • Chairs, Lawn Chairs or Stools of any kind.
  • Blankets or anything larger than a beach towel
  • Tents, Canopies or Umbrellas
  • Large Chains or Spiked Jewelry
  • Laser pointers
  • Unauthorized solicitation materials (handbills, flyers, samples)
  • No illegal vending is permitted. No unauthorized/unlicensed vendors allowed

 

ONE Musicfest reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

What do I do in case of an emergency?
For those requiring medical assistance, there will be a clearly marked medical tent available on site. Prescription medication and medical equipment is permitted with matching valid identification.

 

Is the festival ADA accessible?
ONE Musicfest is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities.

How is parking at the festival?
Parking is VERY limited. Marta, Walking, or Rideshare (Uber/Lyft) is encouraged.

 

Is the venue accessible by public transportation?
If you are coming from Hartsfield-Jackson Atlanta International Airport, MARTA has a rail station located at the north end of the airport, near baggage claim. This service offers the quickest and least expensive way to get to and from the airport to downtown Atlanta.

 

Visit MARTA for fare, schedule, and safety information.

 

Are there OMF preferred hotels?

There is always a preferred partner hotel list for our traveling festival attendees with special OMF rates and discounts. Stay tuned for our recommended hotel partners list.

How do I contact OMF?

Interested in purchasing an on-site locker during the festival? Click here.

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